Archive for July 29th, 2008

Jul 29 2008

HostingCon 2008 - iNET Interactive and the HostingCon 2009 Details

We reported a few weeks ago that iNet Interactive, the media company that owns WebhostingTalk, among other things, had acquired HostingCon from Interjuncture.

It hasn't had much impact on the event. Certainly, there wasn't time to impact the content of the event. But it was pretty well timed in the sense that it gave iNET the opportunity to attend this year's event in the context of being the new owners, take in the way things are done now, consider anything they might like to change and answer a few questions.

I spoke to George Roberts today, who said there had been people from iNET sort of shadowing the Interjuncture people as they set up for and conducted the event, so they have been on hand for everything that's been going on. Learning the ropes, so to speak.

Today, Kevin Gold, the marketing director for iNET gave me a USB key with the press release announcing the details for HostingCon 2009 - another uncommon (but interesting) way to receive information.

Kevin Gold, iNet Interactive

HostingCon 2009, says iNET, will be held in Washington DC from August 10 to 12 at the Gaylord National Resort and Convention Center. The decision on the location, says the announcement, was based on the need to choose another "world class" city, and Washington DC is easily accessible to domestic and international travelers.

The company also said in the announcement that it has added two veterans of the events business to its staff to handle the planning for HostingCon - Bev Yuellig, who will be responsible for planning and on-site operations for the event, and Stephanie Splete, who will work as event marketing manager, developing the program and growing attendance.

Both women are on hand at HostingCon 2008, and will most likely be available at the booth iNET has set up at the show just for the purpose of answering questions about the new management and its plans for the event. It's booth 122.

George Roberts says he and Frank Spaulding will be working in a consulting capacity with iNET for at least the next few months, and will be on hand to help out at next year's event.

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Jul 29 2008

HostingCon 2008 - The Parallels Fast Track Program

There was a press release in the "media" room here announcing a new project from Parallels the company is calling its "SaaS FastTrack" program.

I'll admit - it was a bit of an unusual experience trying to digest a press release in print. Fortunately I had a chance to sit down with Serguei Beloussov, who explained to me some of the significance around the program.

Serguei Beloussov, Parallels

The basic premise is a system for helping independent software vendors build their applications to function with Parallels' Open Platform and Application Packaging Standard, both designed by the company to function as an open and ubiquitous standard for communication between the various application and infrastructure pieces of a hosted solution.

It's really a more focused effort at what the company was already doing - helping ISVs to build solutions that can be easily adopted by hosting providers, which are the bulk of the company's customers.

The interesting thing about the program, he says, is that there's no immediate and obvious financial benefit to Parallels from the ISVs that build their solutions to function with the APS. The benefit to Parallels is in the ecosystem it is building - an environment where Parallels software is the simplest way to package hosting solutions. If the hosting providers using that software grow, and deploy more servers, that is where the benefit is for Parallels.

As far as the nuts and bolts of the program, there is a "standard level," for ISVs with one application, which will provide the partner with assistance packaging the application and making it visible. The "premium" level is for ISVs with one or more apps and want "rapid time-to-market" with promotions and connections to executives in the service provider channel. The "ultimate" level is for ISVs that are new to SaaS, want to learn about the service provider industry and about service provider business models.

These aren't exactly inexpensive offerings, ranging in price from about $1,000 for the standard to about $10,000 for the ultimate. But it seems to be a very deep engagement. The full, exhaustive description of the FastTrack program is available on the company's website.

I think the other really interesting thing about the FastTrack program is how strongly it reaffirms Parallels' vision for the distribution of SaaS applications. Unlike, say, Microsoft with its SaaS Incubator program (which, though a little bit similar, really is a completely different thing), the Parallels program is really based on the belief that the software developer should make its application available to service providers, who will then deliver the service to their customers, rather than the ISV finding a host for itself and then providing the service.

They're just different areas of expertise. Software developers know how to develop software, while service providers really know how to provide service. It's right there in their names.

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Jul 29 2008

HostingCon 2008 - The Case for a Professional Association for Web Hosts

The lengthy title of the blog entry is taken from the title of the presentation given this afternoon by Paul Hirsch at 2:30 in the presentation theater area of the exhibit hall.

I've gotten to know Paul as the founder of Equentity and as a WHIR blogger and regular contributor to WHIR magazine. He's also a moderator on WebhostingTalk. But this year, he's at HostingCon representing the nascent hosting association of which he is one of the early architects - the Association of Internet and Hosting Service Providers.

Paul Hirsch, AIHSP

Paul says the idea was formed at last year's HostingCon, and came from a conversation about the needs of the business that could be addressed by something like that. The conversation led to a real determination by a few of the people involved that they were going to do something about it.

The other people involved in the project at the moment are Dan Garon, who does media, marketing and PR work for hosting providers, and Michael Yablonowitz, CEO of hosting provider Uplinkearth.

He was very careful in the presentation to make the point that what he's discussing isn't a matter of "us" and "you," or rather that he's not out to dictate the terms, but to invite the people here to take an active role in shaping the organization.

He outlined the "lacks" that he feels make it necessary for there to be an organization. Saying that smaller businesses need a means of acquiring benefits, insurance and accounting, tax and legal resources. Larger businesses lack crisis coordination, a body of research and technical certification. And all businesses lack a unified public voice, political representation and standardized recognition of good business practices.

He listed what he anticipates will be the priorities of the organization (more specifically, of its members) in this order: employee benefits, business standards, technical certification, public/media relations, legal resources, research repository, broad political representation, an upstream crisis network, accounting resources, a certified employment portal, insurance.

I'll admit I have certain negative feelings associated with the "high hopes" sort of optimism that can't help but be going into this organization at the moment. And of course there have been several failed attempts to organize similar organizations in the past.

Paul says the main reasons those past efforts failed was simply that the project is a lot of work, and at this stage it's a lot of thankless work. To his credit, Paul is pretty obviously committed to the cause and is determined to put in that work.

I'm not so sure that was the only reason they failed in the past. Earlier efforts at forming hosting associations have also been determinedly and unmistakably small-potatoes. And I think the emphasis on things like benefits and legal resources - necessary things that would definitely benefit the smaller organizations - have the effect of turning off the larger organizations that might consider being involved.

I'll admit I'm very intrigued by the idea of an industry organization with the power to create and dictate policy for the industry - policy in the sense that it could determine standards of practice, or verify certain common claims. For instance, it would be great if somebody could explain precisely what "green hosting" refers to, or at least assemble some unanimous thought about what could rightfully claim that distinction.

It's going to be a difficult battle though. He says the association is in the process of pulling together volunteers at the moment, and that he expects it to begin accepting actual paid membership at the beginning of next year.

Right now, he says, they're working (and need help) to create committees, write the standard of conduct, establish certification standards, help establish the dues structure, help develop technical systems, help recruit and donate money.

AIHSP Presentation Setup

Long-term the success of the organization is obviously going to depend on its legitimacy, and its legitimacy is going to depend in large part on the ability of the people involved to convince certain of the big organizations in hosting to get on board.

Obviously, there are certain companies that are just never going to see the benefit in getting involved in an organization like this. I'd imagine Go Daddy would be a pretty tough sell, since that company has a pretty solid tradition of doing things on its own. Not bothering to attend HostingCon, for instance, is a good indicator of a general lack of any drive to get involved in something like this. And companies like these would probably also hesitate to make themselves accountable to the policies of an organization they can't control.

But there's a kind of chain of influence they'll have to climb. And I can see it being possible. With each company they bring on board, it'll become easier to get the next, bigger company involved.

Hopefully they'll get to the point where they're actually able to do some good work.

Paul says people interested in getting involved with the association can fill out a form on the website.

He says filling out the form basically says "I'm interested in learning more and basically helping out in some way."

If you're at the show and are interested in getting more info from them or getting involved, they've got a booth that was donated by George Roberts and the conference, number 221.

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Jul 29 2008

HostingCon 2008 Warning Warning Danger Danger

Conventions aren't just about the meetings, the exhibit floors, the deals, the lunches, the drinks, the food or that business card whereon you wrote those important notes in SandScript. It's about bathrooms.

No, not Navy Pier, they understand “restrooms”.

I am talking about the W, not as in George W, but as in W Hotel. The HostingCon 2008 Convention hotel of choice.

My room came with a 50 page annotated instruction manual; everything is named with a “W”. The room is like a Zen garden. It has a therapist’s couch in the corner and a black square pillow on the bed.

Back to the bathroom: About four feet from “my side ofthe bed” is the wall between the bedroom and the bathroom. No problem, except some moron decided us Zen Buddhists must like windows in the bathroom – I did not say glass – it is a Zen hole in the wall. Yes hole in the wall. It has caused a few problems in my otherwise blissful marriage.

If you are staying at the W and need dinner reservations dial ext. 8 for the Woncierge.

More about Tom:

NCC - New Commerce Communications 

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ONE DAY LEFT - On Wednesday attend my M&A Seminar Flip that Hosting Company at 4:30 PM.

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Jul 29 2008

Paid RBL’s?

The first session I moderated yesterday morning revolved around SPAM and new trends in dealing with this problem.  One of the questions I posed to the panelists was whether new ways of dealing with SPAM are simply RBL’s that you pay for.  I think, however, that that is not the case.  Dealing with SPAM and the way it affects your network is one of the key ways of dealing with, and minimizing risk, for your company.  Advanced methods of addressing SPAM are a great way of doing this.

 

From a legal perspective, SPAM poses two risks to your company.  The primary risk is that a  SPAM outbreak cripples your network.  Network outages lead to large contract claims, and may affect your ability to get reasonably priced insurance – the linchpin of any risk mitigation strategy.  The second is more of a nuisance issue:  e-mail outages are the largest source of  letters demanding “$100,000 for missed business opportunities”  because of a missed e-mail.  Assuming you have a decent TOS, these claims are typically easy to deal with.  However they take an inordinate amount of legal time to handle, and, depending on your settlement profile, may actually involve some outlay of cash to address.

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